Towing

Your towing allowance will vary depending on your level of roadside cover:

Everyday Care

Includes towing up to 25km across Sydney, Newcastle, Blue Mountains, Illawarra and ACT (metro). If you're in a serviced country area, we'll tow you to the town of the attending Country Service Centre. If you are in a remote area, towing can be provided however you will have to pay for the total distance travelled by the Country Service Centre operator, from the boundary to retrieve your vehicle and from the point of breakdown back to the boundary.

Towing for trailers will be provided at commercial rates payable by you at the time of service.

Complete Care

Includes towing up to 50km in metropolitan and country serviced areas across Australia. In remote areas, you also get up to 100km towing to get you back into boundary of a serviced country area, from there, you're eligible for another 50km towing in any direction or to the town of the attending Country Service Centre. These allowances cover both your vehicle and whatever you might be towing - caravans, boats and trailers up to 2 tonnes (gross vehicle mass).

Ultimate Care

Includes towing up to 100km in metropolitan and country areas across Australia. In remote areas, you also get up to 100km towing to get you back into boundary of a serviced country area, from there, you're eligible for another 100km towing in any direction or to the town of the attending Country Service Centre. These allowances cover both your vehicle and whatever you might be towing - caravans, boats and trailers up to 2 tonnes (gross vehicle mass).

Towing for trailers, boats and caravans

Any trailer must not exceed:

• 12.5 metres in length
•  2.5 metres in width
•  2.6 metres in height
•  2 tonnes gross vehicle mass - consider the Vehicle Plus Add-on if your trailer is heavier than 2 tonnes.